{"xsrfToken":"f7ae494a9cec993d721aeffeb52f4917853b19ee_lout","branding":{"id":"4","key":"sup","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f817c4b6-8724-48d3-9baa-0c17fc428cd9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZmVlYmJmMy05ZmNmLTQ5NWQtOGI0Zi05MjIyNmY3ODkxMjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4MTdjNGI2LTg3MjQtNDhkMy05YmFhLTBjMTdmYzQyOGNkOSI6WyJyZWFkIl19LCJleHAiOjE2OTYyNjk1MjUsIm5iZiI6MTY5NjI2ODkyNX0.wYZc7iDmMQgTMt6ubxARvAfDFZyvm84qSmlvpIg5BzI&client=6feebbf3-9fcf-495d-8b4f-92226f789129&mode=fit","logoId":"f817c4b6-8724-48d3-9baa-0c17fc428cd9","isLogoAvailable":true,"helpCenterTitle":"Welcome to Glacier Support","sharedPortalName":"Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Glacier Support","sharedPortalName":"Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#12141d","helpCenterTitleColor":"#fdfdfd","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"4","key":"sup","projectId":10230,"serviceDeskId":4,"name":"Support","description":"<p>Welcome! You can raise a Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"80","name":"Data removal","descriptionHtml":"<p>Use this form to request that Glacier delete a specified user account and all its associated data. Please note that your organization's administrator can also fulfill a data removal request.</p>","callToAction":"Data removal","introHtml":"<p>Delete a user account and all associated data.</p>","icon":10826,"iconUrl":"https://glaciersec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10826","groups":[10],"key":""},{"id":"29","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10844,"iconUrl":"https://glaciersec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10844","groups":[10],"key":""},{"id":"30","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10849,"iconUrl":"https://glaciersec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10849","groups":[10],"key":""},{"id":"33","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10853,"iconUrl":"https://glaciersec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10853","groups":[10],"key":""},{"id":"34","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10843,"iconUrl":"https://glaciersec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10843","groups":[10],"key":""},{"id":"28","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10828,"iconUrl":"https://glaciersec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10828","groups":[10],"key":""},{"id":"32","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10835,"iconUrl":"https://glaciersec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10835","groups":[],"key":""}],"reqGroups":[{"id":10,"name":"General"}],"orderMapping":{"10":[28,29,30,33,34,80],"12":[29,33,28]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GLACIER","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=glaciersec","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f7ae494a9cec993d721aeffeb52f4917853b19ee_lout","baseUrl":"https://glaciersec.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://glaciersec.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6feebbf3-9fcf-495d-8b4f-92226f789129","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}